Whether in sales or not, skillfully handling people will allow you to open doors that no technical skills would. A must read for any sales rep that will have ripple effects across your daily interactions. Leil Lowndes in her engaging tone brings this book to life with quick snippets that are fun and insightful.
 
Key takeaway: One takeaway that is applicable to sales is when you are working with a prospect it is incredibly important to get away from “business” talk and let them see you as a human. One of the best ways to do that is to actively ask questions and become interested in their hobby’s.
 
Quote of the book: “I always try to turn the spotlight on the other person." The longer you keep it shining away from you, the more interesting he or she finds you.”
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